Export data or request household deletion
Understand the two privacy paths without putting account credentials into a support article.
Export from caregiver tools
Open caregiver tools and choose Data export. Review the records and format offered for your household, then keep the downloaded file in a location you control. Export availability may require an internet connection.
Request deletion on the web
The public deletion page is the single web destination for household erasure. It asks for your caregiver email and password, plus an authenticator code if your account uses one, and explains retention boundaries before submission.
What this article does not do
This guide never collects credentials, opens a deletion session, or duplicates the erase form. Use the existing deletion page for the request and contact support if you have lost access.
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