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Status & incidents

Service status and incidents

There is no public status page yet. Here is where to get help if the app or this site is not working.

  1. Current status

    Luminara Adventure does not yet have a public status page, incident archive, or RSS or Atom feed, and this site does not show live service status.

  2. If something is not working

    Try the troubleshooting guide first, since many problems come from a device being offline or a pairing screen expiring. If the problem continues, contact support and describe what happened.

  3. What to expect

    Until a status page exists, support is reached by email only. We will not claim an outage or a fix on this page that we cannot show.

Related links

Tell us what happened and the support team will help you find the next calm step.

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